Shipping policy
Shipping Policy
This Shipping Policy applies to all purchases made through Cozyvera (cozyvera.us) and explains how we process, ship, and deliver our furniture products, including bar stools and home seating solutions.
Order Processing Time
All orders are processed within 1–3 business days (Monday through Saturday, excluding Sundays and public holidays).
Processing time refers to the period between order confirmation and the time your order is dispatched from our warehouse.
Shipping Time & Delivery Estimates
We strive to deliver your order as quickly and safely as possible.
Shipping Origin: Orders are shipped from our warehouse or fulfillment partners within the United States.
Standard Shipping Time: 3–7 business days after dispatch.
Estimated Total Delivery Time: 4–10 business days from the date your order is placed.
Please note that delivery times are estimates and may vary due to weather conditions, carrier operations, peak seasons, or other unforeseen circumstances.
Shipping Costs
We offer the following standard shipping rates within the United States:
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Free Standard Shipping on all orders of $69 USD or more.
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Orders under $69 USD are charged a flat shipping fee of $7.95 USD.
Shipping charges are calculated and displayed at checkout before payment is completed.
Shipping Destinations
We currently ship to addresses within the United States. Availability for certain locations will be displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking link. You can use this information to monitor the status of your shipment at any time.
Taxes
Applicable sales tax will be calculated based on your shipping destination in accordance with federal, state, and local tax regulations.
Delivery Delays
While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to weather, carrier issues, holidays, or other events beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete before placing your order. Cozyvera is not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to resolve the issue promptly.
Contact Information
If you have any questions regarding this Shipping Policy, please contact us:
Brand: Cozyvera
Website: cozyvera.us
Email: support@cozyvera.us
Phone: +1 (407) 249-9763
Address: 10604 Fairhaven Way, Orlando, FL 32825, United States