Privacy policy

Privacy Policy

This Privacy Policy describes how Cozyvera (cozyvera.us) ("the Site", "we", "our", or "us") collects, uses, stores, and discloses your personal information when you visit our website or purchase our products, including bar stools and other home furniture.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, we may collect certain information automatically and information you voluntarily provide.

Device Information

We may collect information such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Time zone

  • Pages viewed

  • Products viewed

  • Referring website

  • Cookies and similar technologies

This information helps us improve website functionality, security, and customer experience.

Order Information

When you place an order, we collect information including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

  • Order history

Payment information is processed securely through our payment providers. We do not store your complete credit card information on our servers.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Process payments securely

  • Arrange shipping and delivery

  • Provide customer support

  • Send order confirmations and shipping updates

  • Respond to inquiries

  • Improve our products and services

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional emails if you have chosen to receive them

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Personalize your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We only share your personal information when necessary to operate our business.

This may include:

  • Shopify, which powers our online store

  • Payment processing providers

  • Shipping carriers

  • Analytics providers such as Google Analytics

  • Government authorities when required by law

We do not sell or rent your personal information to third parties.

Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal information.

Our website is protected using SSL encryption to help secure all information transmitted during checkout.

Although no method of electronic storage or transmission is completely secure, we continuously work to protect your information.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Maintain business records

  • Meet legal, accounting, and tax obligations

  • Resolve disputes

You may request deletion of your personal information where permitted by applicable law.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Request a copy of your personal information

  • Object to certain processing activities

  • Withdraw marketing consent at any time

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies separately.

Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The updated version will be posted on this page with the revised effective date.

Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Brand: Cozyvera

Website: cozyvera.us

Email: support@cozyvera.us

Phone: +1 (407) 249-9763

Address: 10604 Fairhaven Way, Orlando, FL 32825, United States