Contact information

Contact Us

We're here to help make your shopping experience simple, enjoyable, and worry-free. At Cozyvera (cozyvera.us), we are committed to providing responsive customer service and reliable support for all of our furniture and home furnishing products, including bar stools and seating solutions.

Whether you have questions about an order, product details, shipping, returns, or general inquiries, our customer support team is ready to assist you.

Get In Touch

Brand: Cozyvera

Website: cozyvera.us

Email: support@cozyvera.us

We aim to respond to all email inquiries within 24 business hours.

Phone: +1 (407) 249-9763

Business Address:

10604 Fairhaven Way
Orlando, FL 32825
United States

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time, ET)

Saturday – Sunday: Closed

Messages received outside business hours, on weekends, or during public holidays will be answered as soon as possible on the next business day.

How We Can Help

Our customer service team can assist you with:

  • Order status and tracking

  • Product information and specifications

  • Shipping and delivery questions

  • Returns and refund requests

  • Payment assistance

  • Product recommendations

  • General customer support

Order Assistance

To help us assist you more quickly, please include the following information when contacting us:

  • Order number

  • Full name used for the order

  • Email address

  • A brief description of your inquiry

Shipping Information

Shipping times and delivery estimates are available in our Shipping Policy. Once your order has been shipped, you will receive a tracking number via email.

Returns & Refunds

If you would like to return a product, please contact us before sending any items back. Our support team will provide return instructions and assist you throughout the return process.

Secure Shopping

Your privacy and payment security are important to us. All online transactions are processed through secure, encrypted payment systems to help protect your personal information.

Thank you for choosing Cozyvera. We appreciate your trust and look forward to serving you.